NWA-PCUG 05/2000 NewsLetter Article 18861 N. Hwy 112, Springdale, AR 72762-9303 Microsoft et al HELP! More help than you can imagine can be found in Microsoft Knowledgebase (KB) at: http://support.microsoft.com/directory/ Then click on Knowledgebase. Name your product and ask your question. The trick is to ask the right question and don't use any more words than you need to. You'll also find FAQs (Frequently Asked Questions) and downloadable stuff. Also, for all products, not only MS, try: http://www.helptalk.com